Last Updated: December 22, 2025
Welcome to KnowTheHouse.io ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website and our property intelligence report services (the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
KnowTheHouse.io provides analysis and interpretation of home inspection reports and property records. We generate reports including property health scores, risk assessments, negotiation strategies, and other insights based on the information you provide. Our Services are for informational purposes only and do not constitute legal, engineering, or professional inspection advice.
You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
To use our Services, you may need to provide personal information and respond to follow-up intake questions. If a paid engagement is confirmed, any fees and payment terms will be communicated separately. You agree to provide accurate information needed for intake and service delivery.
You retain ownership of any inspection reports or information you submit ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free license to use, analyze, and generate reports from it for the purpose of providing the Services. You represent that you have the right to submit such content and that it does not violate any third-party rights.
All content on the Site and in our reports, including text, graphics, logos, and software, is owned by us or our licensors and protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
Our Services are provided "as is" without warranties of any kind. We do not guarantee the accuracy of our analyses or estimates, which should be verified with licensed professionals. KnowTheHouse.io is not a substitute for professional inspections, structural engineering evaluations, or legal advice.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability shall not exceed the amount you paid for the Services.
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Services or violation of these Terms.
We may terminate or suspend your access to the Services at any time for any reason, including violation of these Terms.
These Terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the new Terms.
If you have questions about these Terms, contact us at support@knowthehouse.io.